FREQUENTLY ASKED QUESTIONS
WHAT ARE THE DELIVERY TIMES AND RATES?
We’re doing our best to deliver your package as soon as possible. The processing time is between 3-5 business days. However, it may vary and might take a bit longer for custom orders and special request. We will keep you posted if there's any delay. As for shipping - we use DHL delivery services, often we use the express delivery (free of charge), door-to-door, insured, of course. So that shouldn't take long.
WILL MY ITEMS BE GIFT-WRAPPED?
Search online for Ring Size Chart (there are many of them online) and find out the right size. Note that if you're between sizes it is for the best to take the larger one.
If you hesitate with the size contact us.
IS THERE A TRACKING NUMBER?
Please contact us if you have any difficulties with tracking your order. We will happily send you the right tracking link or check if there’s any problems with the package delivery.
PAYING METHOD - CAN I USE PAYPAL WITHOUT AN ACCOUNT?
SIZING DETAILS
HOW DO I MEASURE MY RING SIZE?
But if you want to measure your size at home, here are some tips:
Make sure your finger is at a normal body temperature -- fingers can shrink or expand when cold or hot.
If your knuckle is much larger than your finger’s base, take two separate measurements and choose a size in between.
You want a ring to fit over your knuckle, but not be too loose or it will shift around.
Search online for Ring Size Chart (there are many of them online) and find out the right size. Note that if you're between sizes it is for the best to take the larger one.
If you hesitate with the size contact us.
CAN I PERSONALIZE MY ORDER?
CUSTOMS AND IMPORT TAXES